Frequently Asked Questions

Everything you need to know about Imprixxa hand casting kits. Can't find your answer? Contact us and we'll help you out.

About the Product

What is a hand casting kit?

A hand casting kit is a DIY kit that lets you create a professional-quality 3D sculpture of your hands at home. You mix the alginate moulding powder with water, dip your hands in, let it set, then pour in the casting powder to create a permanent keepsake.

Which hand casting kit is right for me?

• Couple Hand Casting Kit — Perfect for couples, anniversaries, weddings and Valentine's Day gifts
• Baby Hand Casting Kit — Ideal for newborns, infants and baby shower gifts
• Family Hand Casting Kit — Great for families who want to capture everyone's hands together

Is the kit safe for babies and children?

Yes. All Imprixxa kits use non-toxic, skin-safe alginate that is gentle enough for newborns. Our baby kit is specifically formulated for delicate infant skin.

Do I need any prior experience?

No experience needed. Every Imprixxa kit comes with clear, step-by-step instructions. Most customers achieve beautiful results on their very first attempt.

How long does the process take?

The entire process takes approximately 30 to 45 minutes from start to finish. The moulding sets in about 2 to 3 minutes and the casting cures within 20 to 30 minutes.

Shipping & Delivery

How long does delivery take?

We deliver across India. Standard delivery takes 5 to 7 business days. Express delivery options may be available at checkout.

Do you ship across India?

Yes, we ship to all major cities and towns across India including Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Pune, Kolkata and more.

How do I track my order?

Once your order is shipped, you will receive a tracking link via email and SMS. You can also visit our Track Order page anytime.

Returns & Refunds

What is your return policy?

We accept returns within 7 days of delivery if the product is unused and in its original packaging. Please visit our Returns & Refund Policy page for full details.

What if my kit is damaged or defective?

If you receive a damaged or defective kit, please contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund at no extra cost.

Results & Quality

What will my finished casting look like?

Your finished casting will be a detailed, solid 3D sculpture capturing every line, crease and fingerprint of your hands. It can be displayed as-is or painted to your preference.

Can I paint or decorate the casting?

Yes. The finished casting can be painted with acrylic paints, metallic sprays or left in its natural white finish. Many customers add a gold or silver finish for a premium look.

Still Have Questions?

We are happy to help. Contact our support team or visit our Support page for more assistance.